Draft, not yet reviewed by counsel. This document was generated to scaffold Divine Wings' legal framework and has not been finalized or approved by an attorney. Do not rely on it as a binding agreement until it has been reviewed.
Privacy Policy
How Divine Wings collects, uses, and shares personal information, including sensitive information about a deceased person or pet, and the rights account holders have over that information.
Required by
- CCPA/CPRA - notice at collection and a full privacy policy
- State funeral/mortuary licensing disclosure requirements (varies by state)
Sections this document will contain
- Identity and contact details of the operator
- Categories of personal information collected: manager account details, case details about the deceased (including species/breed for a pet case), authority attestation and any supporting document, obituary text and photos, video ceremony participant roster, chat messages
- Special handling of information about a deceased person - state law on postmortem privacy varies and must be researched per jurisdiction
- Purpose for each category: operating the intake/checkout flow, hosting the obituary and ceremony, complying with funeral-industry recordkeeping rules
- Categories of third parties data is shared with: Stripe (payment), LiveKit (video ceremony transport) - name both explicitly
- Retention period for case records after a case is archived
- Consumer rights: know, delete, correct, opt out, limit use of sensitive PI, non-discrimination
- At least two designated methods for submitting privacy requests
- Authorized-agent process
- Effective date and date last reviewed
Drafting note
Must be reconciled against what the app actually stores (case details, authority attestations, uploaded documents, video room rosters) before publication.
Questions about this document: legal@divinewings.example
